Ratings & Reviews
Resident Reviews
Review From Modern Message|Recommended: YesThe Grounds Are Well Mainta... — The grounds are well maintained. There used to be a squirrel problem, but it was taken care of quickly. Maintenance issues are usually taken care of in a timely manner. Neighborhood feels safe
response from property -Emily, we're really glad that our team has done such a great job of meeting your living standards! It means a lot to know that our residents appreciate the hard work our team puts into our community. Thank you for your support.
Review From Modern Message|Recommended: YesI Have Been A Resident Of A... — I have been a resident of Arrive Thousand Oaks for 15 years. I love it here. The biggest plus for me is the peace and quiet. Both Joy the Manager and Brandon our maintenance person are the best I have ever worked with. Prior to the current ownership I have seen managers and maintenance people come and go. They not only do their jobs well, but they are super friendly like a good neighbor. They have done many improvements to the property and Joy and Brandon navigated all the tenants right through it all. It's a great place to live Come take a look.
Pamela, thank you for writing. We have loved having you as a community resident for 15 years. We will share your positive feedback with Joy and Brandon. Please let us know if you need anything in the future.
Review From Modern Message|Recommended: YesNice And Quiet Apartments. ... — Nice and quiet apartments. Safe and ample parking. The renovated apartments are comfortable, though the quality of paint used is very low, so expect some peeling and chips to appear. Some apartments on the bottom floor are very dark on the inside due to a lack of windows or build in light-fixtures.
Nicholas, the well-being of our residents is important to us, so it is a pleasure to hear that you have peace of mind in our community! We appreciate your constructive feedback and will investigate your concerns so we may take the proper course of action moving forward.
Review From Modern Message|Recommended: YesApartment, Management And C... — Apartment, management and community is great. Peaceful and pretty. Very well kept, gorgeous kitchen and bathrooms. Just wish there was central heat air.
Cari, thank you so much for letting us know how satisfied you are with our management, upkeep, and atmosphere! Your comfort is important to us, so we would be happy to discuss the possibility of upgrading our HVAC system. Please contact our office at your convenience.
Review From Modern Message|Recommended: YesJoy And Brandon Are Very Ap... — Joy and Brandon are very approachable and take good care of the community. The grounds are well kept, I like that there are so many trees. love my neighbors.
Barbara, thank you for writing. We are proud to have professionals like Joy and Brandon on our team, and your feedback is validating. Please continue enjoying your time here.
Review From Modern Message|Recommended: YesVery Good Very Safe Nice Ne... — Very good very safe nice neighbors and fun things to do and I do like it a lot and the location is good and feels safe and safe for kids and children
Skyler, the well-being of our residents is our priority, so it is lovely to hear that you feel taken care of in our community. We hope you continue to take pleasure in our family-friendly atmosphere!
Review From Modern Message|Recommended: YesArrive To Is A Great Place ... — Arrive TO is a great place to live. One of ,
my favorite features is the peace and quiet. I also have to give kudos to Joy the manager and Brandon in maintenance. They are both very responsive and they are both really nice people to work with. I have been here almost 15 years and would like to stay here indefinitely, but I am retired and the increasing rents here and everywhere may not allow me to stay.
Come check it out
Pamela, thank you for being our loyal resident of 15 years! It makes us proud to hear that Joy and Brandon have made your living experience worthy of all five stars. We hope you have a fantastic day.
Review From Modern Message|Recommended: YesSolid And Quiet Buildings, ... — Solid and quiet buildings, beautiful and well-maintained grounds, great and responsive management and maintenance, nice and convenient neighborhood.
Cari, thank you for letting us know that our beautiful grounds, peaceful atmosphere, and responsive team have made our community a good fit for you. We are grateful to have you as a resident, and we hope you are happy here for a long time.
Review From Modern Message|Recommended: YesWe Have Been Living At Arri... — We have been living at Arrive for a year and 8 months now. We have had no issues that weren’t resolved immediately as quickly as possible. The grounds are so we kept. The neighbors are so quiet. It’s peaceful living here.
Emily, it is great to hear that your first year in our community has gone off without a hitch! We appreciate your kind words about our friendly team, respectful neighbors, and peaceful atmosphere.
Review From Modern Message|Recommended: YesVery Peaceful And Quiet. Ev... — Very peaceful and quiet. Everything is convenient. Staff is great, especially Joy. She goes above and beyond to make everything smooth. Maintenance excellent.
Cari, what a wonderful acknowledgment of our community and team! We are so pleased to hear how satisfied you are with our peaceful atmosphere, prompt maintenance, and the attentive service of our team members like Joy.
Review From Modern Message|Recommended: YesAmazing Customer Service. J... — Amazing customer service. Joy and Brandon are great-AMAZING TEAM Your service requests are handled so quickly and always super friendly. Great job
Julia, thank you! We pride ourselves on providing our residents with exceptional customer service, and it feels good to hear that we are succeeding. We look forward to sharing your review with Joy and Brandon. Have a great day.
Review From Modern Message|Recommended: YesBrandon Was Available One S... — Brandon was available one Sunday night to tell me and help me disarm my fire alarm that was noisy and dying. He checked with me the next day so cheerfully. I appreciated his care and service He is such a positive person who is efficient What a blessing to live here and be cared for.
Louise, it is lovely to hear that Brandon was able to help you right away, not only resolving your noise concerns but following up with you, too. We are grateful for your praise and your support.
Review From Modern Message|Recommended: YesI Moved In About Eight Days... — I moved in about eight days ago and I've never felt more welcome in an apartment community. Big thank you to the management staff - Joy and Miguel - who have been friendly, attentive and on top of everything from the moment I arrived for my initial property tour back in early December. ... Any questions I've had have been answered immediately and I even submitted a couple minor maintenance requests on the resident portal a few days after my move-in that were addressed and solved within a couple hours. ... On another day, I saw Miguel on the grounds and he even helped me carry my coffee table from my car to the apartment... The grounds are immaculately kept making for a peaceful, serene atmosphere -- the fitness center and pool deck are prime examples - and the community seems respectful, mature... the resident portal is super convenient and easy to navigate... Thanks to Joy Miguel's professionalism, attention to detail and friendly attitude, I feel like Arrive TO is a hidden gem...
Daniel, we are honored that you have chosen to make our community your home! Thank you for taking the time to share your great experiences with Joy and Miguel. We are delighted to have you here.
Review From Modern Message|Recommended: YesThis Apartment Complex Is L... — This apartment complex is located in a very good location, right next to Coloma middle school so it is in a good safe location. The area feels safe and it’s close to the mall and grocery store
Skyler, we're gratified to hear how happy you are with your decision to make us your home! We hope you will continue to enjoy our prime location and everything else our community has to offer. Thank you for choosing us!
Review From Modern Message|Recommended: YesThank You Easy Fast Move In... — Thank you Easy fast move in. Place was clean and ready for us to move in. No Issues and one we had was fixed right away. Parking is really close to our place that’s a big plus
Leilani, welcome to the community! We are delighted to know that you were pleased with the condition of your home at move-in. If there is anything we may do for you, please let us know.
