Ratings & Reviews
Resident Reviews
Review From Modern Message|Recommended: YesVery Peaceful And Quiet. Ev... — Very peaceful and quiet. Everything is convenient. Staff is great, especially Joy. She goes above and beyond to make everything smooth. Maintenance excellent.
response from property -Cari, what a wonderful acknowledgment of our community and team! We are so pleased to hear how satisfied you are with our peaceful atmosphere, prompt maintenance, and the attentive service of our team members like Joy.
Review From Modern Message|Recommended: YesAmazing Customer Service. J... — Amazing customer service. Joy and Brandon are great-AMAZING TEAM Your service requests are handled so quickly and always super friendly. Great job
Julia, thank you! We pride ourselves on providing our residents with exceptional customer service, and it feels good to hear that we are succeeding. We look forward to sharing your review with Joy and Brandon. Have a great day.
Review From Modern Message|Recommended: YesBrandon Was Available One S... — Brandon was available one Sunday night to tell me and help me disarm my fire alarm that was noisy and dying. He checked with me the next day so cheerfully. I appreciated his care and service He is such a positive person who is efficient What a blessing to live here and be cared for.
Louise, it is lovely to hear that Brandon was able to help you right away, not only resolving your noise concerns but following up with you, too. We are grateful for your praise and your support.
Review From Modern Message|Recommended: YesI Moved In About Eight Days... — I moved in about eight days ago and I've never felt more welcome in an apartment community. Big thank you to the management staff - Joy and Miguel - who have been friendly, attentive and on top of everything from the moment I arrived for my initial property tour back in early December. ... Any questions I've had have been answered immediately and I even submitted a couple minor maintenance requests on the resident portal a few days after my move-in that were addressed and solved within a couple hours. ... On another day, I saw Miguel on the grounds and he even helped me carry my coffee table from my car to the apartment... The grounds are immaculately kept making for a peaceful, serene atmosphere -- the fitness center and pool deck are prime examples - and the community seems respectful, mature... the resident portal is super convenient and easy to navigate... Thanks to Joy Miguel's professionalism, attention to detail and friendly attitude, I feel like Arrive TO is a hidden gem...
Daniel, we are honored that you have chosen to make our community your home! Thank you for taking the time to share your great experiences with Joy and Miguel. We are delighted to have you here.
Review From Modern Message|Recommended: YesThis Apartment Complex Is L... — This apartment complex is located in a very good location, right next to Coloma middle school so it is in a good safe location. The area feels safe and it’s close to the mall and grocery store
Skyler, we're gratified to hear how happy you are with your decision to make us your home! We hope you will continue to enjoy our prime location and everything else our community has to offer. Thank you for choosing us!
Review From Modern Message|Recommended: YesThank You Easy Fast Move In... — Thank you Easy fast move in. Place was clean and ready for us to move in. No Issues and one we had was fixed right away. Parking is really close to our place that’s a big plus
Leilani, welcome to the community! We are delighted to know that you were pleased with the condition of your home at move-in. If there is anything we may do for you, please let us know.
Review From Modern Message|Recommended: YesFriendly Staff, Excited To ... — Friendly staff, excited to be a part of this community Needed some work on my kitchen sink over the weekend, it was done right now away. Thank you
Robert, how nice to know your living experience is worthy of five stars! We are thrilled to hear how happy you are with our community and our prompt maintenance services. Thank you for making us your home.
Review From Modern Message|Recommended: YesWe Have Lived Here For Abou... — We have lived here for about 6 months now. It’s been really nice. The complex is extremely quiet. The grounds are well kept. And any maintenance issues get addressed ASAP Thanks Arrive.
Emily, we have loved having you here for the past six months. Thank you for your review.
Review From Modern Message|Recommended: YesIt Is A Beautiful And Very ... — It is a beautiful and very pleasant place to live. Courteous neighbors and staff. The grounds are beautiful and very well kept. Staff always responds to issues within a reasonable time.
Julia, what a great review! We were all smiles when we heard how pleased you were with our friendly atmosphere and helpful team. We hope you remain happy with your home long into the future.
Review From Modern Message|Recommended: YesI Just Renewed My Lease Wit... — I just renewed my lease with the help from Joy who answered all of my numerous questions. It was a breeze. There’s so much about living here at Arrive that I appreciate the accommodating staff members, the beautiful trees, the parking structure, the pool weight room , the gas BBQ and wonderful windows that work so well and block sound. I don’t have a dog but the dog park is nice too. I’m grateful to be here
Louise, thank you so much for reviewing our community! It is very validating to know that we have earned your total confidence and you will be committing to another year here. Please continue to take advantage of our attentive team members, scenic views, and superior amenities, and let us know if there is anything further we may do for you.
Review From Modern Message|Recommended: YesI Moved In 3 Years Ago. I L... — I moved in 3 years ago. I love the staff, they listen to you and fix any problems you have. Plus there is a Pool that is well kept up daily. Pet friendly too.
Chandra, we have loved having you here for the past three years. Thank you for taking the time to review our community.
Review From Modern Message|Recommended: YesSo Far Living At Arrive As ... — So far living at Arrive as been quite nice. The neighborhood is super quiet. It feels safe to live here and the office maintenance staff are always so friendly. The community grounds are well maintained
Emily, thank you so much for your review of our peaceful atmosphere, attentive service, and well-kept grounds. It is great to know that we have succeeded in providing you with an exceptional home.
Review From Modern Message|Recommended: YesWonderful Furnishings And A... — Wonderful furnishings and amenities. Great staff all around. Always keeping up to date with current guidelines and easy to get a hold of for any issues or questions.
Harrison, what a wonderful acknowledgment of our community and team! We are thrilled that you enjoy our luxury apartments, top-notch amenities, and the attentive service of our fantastic team. Thank you for your encouraging review!
Review From Modern Message|Recommended: YesI Really Enjoy Living Here.... — I really enjoy living here. Neighbors and staff very kind and the surroundings are beautiful. Very clean. The upgrades that have been done since moving here are absolutely wonderful. It really is a delightful place to call home.
Julia, thank you for letting us know how happy you are with our peaceful atmosphere, well-kept grounds, and superior upgrades. It is always a pleasure to provide residents with everything they need.
Review From Modern Message|Recommended: YesI Love How I Was Take Care ... — I love how I was take care of your staff every single time that I make a request they always have a smile and try to helping me with my questions
Ruth, we appreciate your review. It is fabulous to know that our team has taken great care of you. Take care.
The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of Arrive Thousand Oaks, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by Arrive Thousand Oaks, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose
